Contact clubmiles®

Our FAQ provides answers to many questions you may have. If you don't find what you are looking for, you may contact us at our clubmiles® Member Care Unit.

We are happy to answer any questions you may have regarding clubmiles® points, redeemable points and program rules. Please email your questions and comments to and we will respond within 24-48 hours.

In case of any redemption related inquiry, please contact the clubmiles® Redemption Unit at

Corporate Headquarters

Corporate Headquarters New York, NY 10020 USA