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Our FAQ provides answers to many questions you may have. If you don’t find what you are looking for, you may contact us at our clubmiles Member Care Unit.

We are happy to answer any questions you may have regarding clubmiles points, redeemable points and program rules. Please email your questions and comments to and we will respond within 24-48 hours.

In case of any redemption related inquiry, please contact the clubmiles Redemption Unit at

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